Privacy Policy

Welcome to Matty Boy Chrome Hearts. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit mattyboychromehearts.com or purchase products from our store.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name
  • Email address
  • Phone number (if provided)
  • Shipping and billing address
  • Payment information
  • Order history
  • IP address
  • Browser type and device information
  • Website usage data through cookies and analytics

We only collect information that is necessary to process your orders, improve our services, and provide customer support.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide order confirmations and shipping updates
  • Respond to customer service inquiries
  • Process returns, refunds, and exchanges
  • Improve our website and shopping experience
  • Detect and prevent fraudulent activity
  • Send important account or order-related communications
  • Comply with applicable legal obligations

We do not sell or rent your personal information to third parties.

Payment Security

Your payment information is processed through secure payment gateways. We do not store your complete debit or credit card information on our servers.

Our website uses industry-standard security measures to help protect your personal and payment information during transmission.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Enhance your shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We may share your information only when necessary with trusted third-party service providers, including:

  • Payment processors
  • Shipping and delivery partners
  • Website hosting providers
  • Analytics services
  • Customer support tools

These providers receive only the information necessary to perform their services and are expected to protect your information.

International Shipping

As we ship products worldwide, your information may be processed by trusted logistics and shipping partners to deliver your order efficiently.

Data Security

We implement appropriate administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your purchases
  • Provide customer support
  • Meet legal, tax, and accounting requirements
  • Resolve disputes and enforce our policies

When information is no longer needed, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal data
  • Request a copy of your personal information
  • Object to certain types of data processing
  • Withdraw consent where applicable

To exercise these rights, please contact us using the email below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website features. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Matty Boy Chrome Hearts

Website: mattyboychromehearts.com

Email: Support@mattyboychromehearts.com

Our customer support team is available 24/7 and will respond as promptly as possible.